SETRIX — Dubai Customs Clearance, Shipping Agency & Container Haulage
A Dubai free zone shipping agency handling inbound and outbound customs clearance, and moving the cargo on to its final destination once it clears.
Carrier services we utilize
Who we are
SETRIX Logistics is a Dubai-based shipping agent specialising in customs clearance for inbound and outbound shipments across the United Arab Emirates. Registered as a free zone company, we work with importers, exporters and freight partners who need clearance handled accurately the first time.
What you can hold us to
We are new. Our commitments are not vague.
One desk, both directions
Import and export clearance sit with the same team, so nothing is handed between brokers mid-shipment.
Missing paperwork flagged first
We review your documents before filing and tell you what is missing straight away, not after a rejection.
Itemised, never bundled
Duties, port charges and our own fee arrive as separate lines. Nothing is estimated into a single figure.
Clearance and delivery together
Our own transport takes the cargo on at release, so port to door stays one handover instead of three.
Comprehensive shipping solutions
01
Customs Clearance — Inbound
End-to-end clearance of import shipments through Dubai Customs and free zone authorities, ensuring accurate documentation and duty compliance.
Includes
- Dubai Customs declarations
- Duty & tariff classification
- Inspection handling
02
Customs Clearance — Outbound
Export clearance and documentation handling that keeps outbound shipments moving without delay.
Includes
- Export declarations
- Certificate of origin
- Documents checked before filing
03
Shipping Agency Services
Acting as your appointed agent for vessel and cargo coordination, port formalities, and carrier liaison.
Includes
- Vessel & cargo coordination
- Port formalities
- Carrier liaison
How a shipment moves
Four steps, and you know who holds it at every one
01
Brief & documents
You send the shipment details and paperwork — bill of lading, commercial invoice, packing list. We tell you immediately what is missing.
02
Declaration & clearance
We file the declaration with Dubai Customs or the relevant free zone authority and carry the shipment through inspection.
03
Duties & release
Duties and fees come back to you itemised, with nothing bundled or estimated. Cargo is released against them.
04
Transport & delivery
Our trucks and trailers move the cargo from port to warehouse or final destination anywhere in the UAE.
Sectors we clear for
UAE Port & Logistics Network
The ports, air freight hubs and free zones we file declarations through across the UAE.
Jebel Ali Port Terminal
DP World Jebel Ali Free Zone (JAFZA)
The flagship port hub for containerized ocean imports and exports across the Middle East. SETRIX files declarations and handles Customs liaison for cargo moving through this terminal.
What we handle here
- FCL & LCL Container Clearance
- E-Mirsal II Immediate Filing
- Re-Export & Freezone Transit
Before you ship
What paperwork your shipment needs
Incomplete documents are the single most common reason a declaration is held. Pick your shipment type to see the set we will ask you for.
Documents to prepare
- Commercial invoice
- Packing list
- Importer/exporter trade licence
- Original bill of lading or air waybill
- Delivery order from the carrier
- Certificate of origin, where preferential duty is claimed
- Import permit, for restricted or regulated goods
- Container and seal numbers
A general guide for Jebel Ali Port. Regulated goods, controlled substances and food or pharmaceutical cargo carry additional permit requirements. Send us the shipment and we will confirm the exact set.
